ScaleLabs builds custom client portals that replace email overload with one secure place for updates, files, approvals, and messages. Give clients the visibility they want, keep your team out of inbox chaos, and move projects forward without bottlenecks.
See Example Workflow
Email volume
Client visibility
Approval time
Coordinator load
Client churn risk
Running client work through email threads and spreadsheets doesn’t just feel messy. It creates delays, trust issues, and hidden costs that get worse as your project volume
PNJ Engineering
Reduced scattered updates across long email threads
Centralized project info so teams stop forwarding and chasing
More time for client work instead of admin cleanup
See case study
Enterprise Client Feedback
High-level project stages instead of “what’s happening?” calls
Clear progress after design approval without extra follow-ups
Fewer check-in emails and stronger client confidence
See case study
Vinyl Labs
Less manual scheduling and repetitive updates
Better handoffs when managing many projects at once
A single backbone process to support growth
See case study
Clients don’t want every internal detail. They want confidence that their project is moving. We build client portals that show simple, high-level progress like In Design, In Production, Scheduled, Delivered, with the right files and next steps attached, so clients stop asking “where are we at?” and your team stops living in email.
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We build your client portal so it fits your existing stack. Pull key data from your CRM or ERP, push status updates back, and keep documents and approvals tied to the right project without duplicate entry.
Client portals work best when projects have many moving parts, approvals, and documents. We build portals that match your delivery stages so clients stay informed without flooding your team with emails.
Engineering Firms
Partners often spend hours reviewing billing line items with no single place to verify what changed and why. A portal centralizes reports, updates, and decisions so disputes are easier to resolve and billing stays cleaner.
Manufacturing / Print Shops
When you’re handling frequent orders across locations, clients want quick answers on where jobs stand. A portal gives clear stages and updates so clients don’t need to chase your sales team for progress.
Retail Tenant Improvements
Clients care about timing: when materials arrive, when installation starts, when the job finishes. A portal gives high-level status and key dates so everyone stays aligned without constant check-ins.
Explore Custom Options
Client portals often include sensitive files, approvals, and project communication. We build the access rules and visibility controls your team needs, while keeping the experience simple for clients.
Discuss Security Requirements
Role-Based Client Access
Control what clients, stakeholders, and internal teams can view or edit, so the right people see the right projects, files, and updates.
Audit Trail for Approvals and Changes
Track approvals, uploads, and status updates with timestamps, so there’s always a clear record when questions or disputes come up.
Secure File Sharing and Storage
Keep client documents, proofs, reports, and attachments protected with controlled access and consistent organization inside the portal.
Account Controls and Permissions
Manage users, restrict actions, and apply access rules by account or project, so the portal stays clean even as you scale clients and projects.
We keep the process clear and fast: define your client-facing stages, build the portal around your workflow, then launch and improve based on real usage.
step 1
Workflow + Status Mapping
We define the exact stages clients should see (example: In Design, In Production, Scheduled, Delivered) and what triggers updates.
step 2
Portal Screens + Roles
We build the client portal pages, file areas, approvals, and permissions for clients, internal teams, and stakeholders.
step 3
Integrations + Automation
We connect CRM/ERP tools where needed and automate notifications, approvals, and handoffs to reduce manual follow-ups.
step 4
Launch + Improve
Automated invoice collection, real-time supplier updates, and a fully integrated system built to scale with your team
Say goodbye to running essential workflows in email chains. With Scalelabs, every process is faster, clearer, and smarter.
2x
faster client onboarding
80%
fewer email chains
95%
workflow completion